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CALL 888.771.8350 (USA/Canada)  or  353.65.684.4941 (International)

You May Be Wondering ..

What Does Authentic Ireland Do Exactly?

Actually, that depends on you. First, you have to tell us what kind of Ireland or Scotland vacation that you want. Click GET A QUOTE anywhere on the site. We will create a custom Ireland or Scotland vacation based on your exact requirements. There are no restrictions or limits, no preset travel dates. Everything is flexible, everything is customizable.

An Authentic Ireland vacation advisor will work with you until you are 100% satisfied with your vacation. You can make as many changes as you like. There is no time limit, no sales pressure and there is no cost to you unless you decide to travel with Authentic Ireland.

What are the Advantages of Booking with Authentic Ireland?

Here are the top 10 reasons people travel with Authentic Ireland:

1. Plan your Ireland vacation with help from friendly local experts
2. You can create the exact vacation you want instead of settling for a pre-packaged tour
3. Your entire itinerary, suggested sightseeing and recommendations are online
4. All your reservations are made and confirmed by us.
5. We only use top-rated accommodations
6. Breakfast is included at all accommodations
7. The price we quote is the price you pay. No taxes, no hidden fees, no extras.
8. No cancellation fees, no change fees, no transfer fees
9. 24/7 support while in Ireland
10. We want your Ireland vacation to be the best vacation you ever had. Read our customer reviews, it happens quite a lot.

How Do I Know I Can Trust Authentic Ireland Travel?

It is always wise to ask this question. Spend two minutes reading our very happy customer reviews. You can also check us out on tripadvisor. We are Magellan Travel Awards Gold Medal Winners two years in a row. You can check our business rating at the Better Business Bureau. We observe strict privacy and security rules. We have offices in both Ireland and California to best serve our clients:

IRELAND OFFICE
Elevation Business Park, Clon Road Ennis, County Clare

USA OFFICE
241 Center Street, Healdsburg, CA 95448

Still have doubts? Call us:

Toll-free from the US/Canada: 1-888-771-8350
Local Call within the USA: 1-707-324-5502
When in Ireland: 065 684 4941

Why Can’t I Book My Vacation Online Right Now?

Because first you have to tell us how you want your vacation to be. All our vacation packages are tailored to our customers’ exact needs.  Our website contains lots of vacation suggestions, but the vacation you purchase will be created just for you. After we have emailed your price quote, we will set up your online account so you can pay for everything securely online.

Why Don’t You Quote Exact Prices on your Website?

It is impossible to calculate the exact price in advance because your vacation package will be tailored to your exact requirements. You can change any part of your vacation that you like. We will recalculate your price accordingly. Contact us to Get a Quote now and we will send you an exact price quote. Once you receive that quote there is nothing extra you need to pay – all taxes and fees are included. There are no hidden fees!

Why Do I have to Complete an Inquiry Form?

The inquiry form is where you tell us how you want your vacation to be. When you find a vacation that interests you, click the Get Quote Now button on that page.

Input the following information:

- your name and email address (so we can notify you when your vacation is ready to view)
- your estimated arrival date
- number of people traveling
- number of days in Ireland
- how you plan to get around (rental car, chauffeur, coach, on foot!)

Use the comments box to provide as much extra information as possible. The more you tell us, the easier it will be to create the vacation you want.

What happens after I submit an inquiry?

1. An online account will be automatically created for you.
2. You will receive a Welcome email with your login information.
3. One of our super-friendly Ireland vacation advisors will review your request and create an Ireland vacation itinerary and price quote just for you.
4. When your vacation is ready to view your personal vacation advisor will notify you by email.

Why Do I Need an Online Account?

Posting your vacation itinerary and price quote online allows us to provide you with a lot more detailed information on your accommodations, places you will visit, suggested sightseeing, activities and other recommendations.  You can also share your vacation itinerary with your fellow travelers, print your itinerary in pdf format and request changes.

And when you are ready to book your vacation, you can do so through our secure online payments system.

Why Does it Take 24 hours or Longer to Receive My Quote?

Your request will be reviewed by a real human being who is also a local Ireland expert. They will think deeply about your request before creating your vacation. Our experts work hard, but we insist they sleep at least once a day and don’t work weekends unless absolutely necessary.

Sometimes we get backed up so you may have to wait 48 hours. We appreciate your patience. It will be worth waiting for.

Can I Make Changes to the Vacation Quote I Receive?

Yes! Change anything you want. As often as you want. Keep making changes until you are 100% happy with your vacation.

How Do I Make Changes to My Vacation?

3 Easy Ways:

- Reply to any email from your Ireland vacation advisor telling them what changes you want to make.
- Submit a change request through your online account.
- Call us toll-free and ask to speak to your personal vacation advisor.

I Have Lots of Questions. Can I Call My Ireland Vacation Advisor?

Yes! If you have lots of questions or if you just want to chat about your vacation options, we highly recommend calling our toll-free number (1-888-771-8350 Monday – Friday 7am to 7pm EST) and speaking directly to your vacation advisor. Ask for them by name. They will be delighted to answer any questions you have.

What is an Authentic Ireland Vacation Advisor?

Imagine receiving an email from an old school friend you haven’t heard from in years. They are coming to your city or state on vacation. They’re looking for advice. Where to stay, what to do, places to see. They want recommendations from you, because you live there. How delighted would you be to help them? How proud would you be to show off your city or state? You would want them to have the best vacation ever, right?

That’s what Authentic Ireland Vacation Advisors do. It’s quite simple. We want your Ireland vacation to be the best vacation you ever had.

How Will My Authentic Ireland Vacation Advisor Help Me?

Oh, so many ways. Your advisor will:

- Create an initial vacation itinerary and price quote based on your request
- Make any changes you want to your vacation itinerary
- Keep making changes until you are 100% happy with your Ireland vacation
- Advise you on how to plan your itinerary properly
- Recommend places to stay and visit
- Recommend suggested sightseeing and things to do
- Advise on driving times and best routes
- Answer any question you have about traveling to Ireland. Any question.
- Make and confirm all your reservations
- Your personal Ireland vacation advisor will be available to you from the moment you receive your first quote to the day you return from your vacation. Anything you need, whenever you need it.

How Much Does Authentic Ireland Charge for this Amazing Service?

Our fees vary depending on the complexity of the tour, the number of people traveling and a number of other factors. It’s a complicated formula that we continuously tweak, but our aim is always the same – to provide an unbeatable service at a very reasonable cost to you. On average our fees range from $50 to $100 per person*. The exact fee will depend on your package.

*Please note, because of the preferred rates we have with accommodation, car rental, chauffeur and activity providers, the actual cost to you will usually be much lower than $50 to $100 per person and in some cases you will pay less by booking through us.

Would it be Cheaper if I Booked Everything Myself?

Short answer. It depends.

Sometimes it will be more expensive to book everything yourself.  We often negotiate special rates with hotels that allow us to offer package prices you simply wouldn’t be able to match if you booked independently.

Sometimes it will be cheaper to book everything yourself. If you are willing to do all the research and make all the reservations yourself then you probably will save a little on the total price of your vacation. However, we would urge you to weigh those savings against the benefits of booking through Authentic Ireland:

  • Expert local advice in planning your vacation
  • Create the exact vacation you want
  • Online access to your itinerary, recommendations and suggested sightseeing
  • Guaranteed quality accommodation
  • All reservations made and confirmed for you
  • Breakfast included at all accommodations
  • No taxes, no hidden fees, no extras. The price we quote is the price you pay.
  • Risk free cancellation
  • 24/7 support while in Ireland

Do you use Specific Hotels or Can I Choose Where I Want to Stay?

You can stay anywhere you like. There are absolutely no restrictions. If you have a list of hotels or B&Bs that you want to stay in, we will book those for you.

However, we do insist on quality. We only use accommodations that consistently get great reviews from our thousands of customers every year. You will find most of the hotels and bed & breakfasts we use at the very top of tripadvisor’s rankings. Sub-standard accommodation can ruin a vacation. We make sure that never happens.

Does Authentic Ireland use Vouchers? I Heard Lots of Places Don’t Accept Them Anymore.

Vouchers are a generic term for a pre-paid stay.  A voucher is proof to an an accommodation provider that you have already paid for your stay in advance. It’s as simple as that.

There are two types of vouchers:

1. Town and Country Bed & Breakfast vouchers – these prepaid vouchers are accepted at over 1,000 B&Bs all across Ireland. The big advantage of these vouchers is that you can book your B&Bs as you travel throughout Ireland, so you are not tied to a fixed itinerary. Our Bed & Breakfasts of Ireland vacation is the only package on our website that uses these vouchers. It is probably the cheapest and most flexible way to tour Ireland.

2. Authentic Ireland Travel vouchers – these are our own in house vouchers. They are accepted everywhere in Ireland. You can stay anywhere you like. There are no restrictions.

How Do I Pay for My Vacation? What Credit Cards do you Accept?

We require a 20% deposit upon booking with the balance due 60 days before you travel. We accept Visa, Mastercard and American Express. You can also pay by bank transfer or personal check  – just ask your Authentic advisor.

Can My Flight be Included?

Yes. Just ask your personal advisor. They will be happy to check flights for you.

What Happens if I Have to Cancel my Vacation?

If you need to cancel the Authentic Ireland portion of your travels up to 7 days before your departure date for any reason, you may reschedule your vacation within 365 days with no cancellation fees. Read the full cancellation policy. There is some small print, but nothing sneaky.

What Happens if I am Not Happy with My Accommodation While in Ireland?

This is a very rare occurrence, but if for any reason you are unhappy with your hotel, guesthouse or bed and breakfast while in Ireland we will move you to new lodging at no cost to you. Your satisfaction is guaranteed.

What if I Need Assistance While in Ireland?

We operate a 7-Day vacation assistance line (065 684 4941) should any problems arise while you are on vacation in Ireland. This phone line is operated by Authentic Ireland vacation advisors, so we can guarantee that your problem will be fixed promptly.

Do You Offer Travel Insurance?

Yes! As the old saying goes, “Life is what happens when you’re busy making other plans.”  In case your trip has to be postponed, travel insurance covers you.  Authentic Ireland is proud to be partnered with the leading travel insurer.  Their rates are affordable, and a small price to pay for peace of mind. We want you to relax when you’re here, have a great time, and then come back again! We highly recommend you purchase travel insurance to protect your health while in Ireland as most foreign health insurance companies will not cover you should you require medical treatment. More information on our travel insurance here.

Any Other Questions?

Call us toll-free: 1-888-771-8350
Email Miriam Hewitt, our Head of Operations: miriam@authenticireland.com

Or use this contact form:


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Authentic Ireland Travel
241 Center Street HealdsburgCA95448 USA 
 • 1-888-771-8350