Refund Policy & Procedure
If you need to cancel your reserved services, please provide written confirmation of same. You may email either your designated Agent or [email protected] to confirm your cancellation.
Once your cancellation confirmation has been received, we will immediately issue a refund to your credit card, if applicable.
Your refund amount will be determined by the cancellation policies set forth in the following two sections of Our Policies (located above this section):
RISK-FREE BOOKING POLICY – NO CANCELLATION OR CHANGE FEES!
GROUP BOOKINGS (10 OR MORE TRAVELERS)
If a refund is due, funds will be credited/returned to the same credit card you used to purchase your vacation.
If you have used multiple credit cards to purchase your vacation, we can refund to a specific credit card of your choosing.
If payment has been received by check or bank transfer, your refund will be sent by check.